FREQUENTLY ASKED QUESTIONS
We are located in the wonderful city of Cartersville, about an hour north of Atlanta. It can be reached via I-75 North.
Yes, we have approximately 4,000 fragrances listed on our store [hyperlink it to the actual store]. However, our fragrance library has more than 18,000 fragrances. We do not have all our fragrances listed because we sometimes have multiple variants of the same fragrance. For example, we may have 100 French Vanilla fragrances. All of the fragrances are formulated for their specific product or specific use. You can order your favorite fragrance through our store, or contact our customer service for a more custom fragrance.
We are a manufacturer. All of our fragrances are custom blended at our location under our very tight quality requirements.
“Yes, our research and development team can duplicate your favorite fragrance oil. We would need you to send us at least a 1/2 ounce sample of the oil you want duplicated. Contact our customer service for more information.”
No—we only sell fragrance oils.
All of our fragrances are straight fragrance oils. However, we can customize the fragrance as per the customer’s request.
Most of our fragrances are made of a combination. Natural materials have a sort shelf life. Synthetic ones are made mostly from processed natural materials. We have found that the combination of both makes a superior fragrance.
Yes, we do have some all natural fragrances. However, they can be very costly. For example, Lavender natural oil can cost about $80 / lb while a synthetic one can cost about $13 / lb.
No, our fragrances are oil based, so are non soluble in water. However, we can make a customer a water-soluble version if requested.
Yes, we do offer 1 ounce samples. Visit our online store [link inserted] or contact our customer service to get started.
Yes, you don’t need to buy a sample to purchase a fragrance.
Yes, our research and development team can duplicate your favorite fragrance oil. We would need you to send us at least a 1/2 ounce sample of the oil you want duplicated. Contact our customer service for more information.
Yes, we can extract the fragrance oil from a finished product, and duplicate it. However, we do prefer a straight oil to duplicate, as the results are much better.
Fragrances are made of several ingredients. They can be natural, synthetic, or both. There are 3 main notes to a fragrance: Top, Middle, and Bottom.
- Top note: The first light odor that comes off a fragrance.
- Middle note: It is the complex part of the fragrance, and is its body. These are the main ingredients that make t floral, woody, feminine, etc.
- Bottom notes: This is the lasting part of the fragrance. It is what the fragrance will smell like when most of it has been used.
We do it to know the specific information about the customers, so that we can determine how to best serve them. We do not want to waste your time or ours, so this pre screening helps us analyze if and how we can make your experience with us amazing. We also need to know about your business, as we have some requirements that need fulfilling before you can order from us. All your personal information is kept confidential.
We have a 10 lb minimum order limit per fragrance on all orders. Anything lower than that is too costly for us to maintain.
Yes, we offer free shipping over 200lbs in the continental US. Please ask a Sales Associate for more information.
We can usually ship most orders within 3-5 days. However, this is subject to change, depending on the backlog of orders we get, and supply of raw materials. New fragrance orders can take up to 10 business days, as they can sometimes need special raw materials that we don’t have in-house. We will do whatever is possible to try to meet our customer’s deadline